Privacy Policy

Privacy Policy

Last updated: March 31, 2025

This Privacy Policy describes how Eleanor June Ohio (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from oliviarose-ohio.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

• Contact details including your name, address, phone number, and email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information including your username, password, security questions and other information used for account security purposes.

• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders.

• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section “Third Party Websites and Links.”

How We Use Your Personal Information

• Providing Products and Services

• Marketing and Advertising

• Security and Fraud Prevention

• Communicating with You and Service Improvement

Cookies

We use Cookies to power and improve our Site and Services (including remembering your preferences), run analytics, and tailor content. See: Shopify Cookies Policy. Most browsers accept Cookies by default, but you can choose to reject them.

Our website also recognizes the Global Privacy Control (GPC) signal.

How We Disclose Personal Information

We may disclose your personal information to third parties such as:

• Vendors and service providers

• Business and marketing partners

• Affiliates within our corporate group

• Legal authorities or in business transactions

Categories of disclosed personal data in the last 12 months:

We do not use or disclose sensitive personal information without your consent or for inferring characteristics about you.

Third Party Websites and Links

We are not responsible for the privacy practices of third-party websites linked on our Site. Use caution and review their privacy policies.

Children’s Data

The Services are not intended for children, and we do not knowingly collect information from those under 16. Parents may contact us to request deletion of their child’s data.

Security and Retention of Your Information

We implement reasonable security measures but cannot guarantee perfect security. Retention of personal data depends on legal, operational, and contractual needs.

Your Rights

Depending on your location, you may have rights such as:

• Right to access / know

• Right to delete

• Right to correct

• Right to portability

• Right to opt out of sale / sharing / targeted ads

• Right to restrict processing

• Right to withdraw consent

• Right to appeal decisions

• Manage communications preferences

We do not discriminate for exercising your rights. Verification of identity may be required. You may also appoint an authorized agent to make requests on your behalf.

Complaints

If you’re unhappy with our handling of your data, contact us. Depending on your jurisdiction, you may file a complaint with a data protection authority.

International Users

We may transfer, store, and process personal information outside your country, including in countries that may not provide the same level of protection. Transfers will rely on legal mechanisms such as Standard Contractual Clauses.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@eleanorjune-ohio.com.